FAQ

1. Do I need to register to make an order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us: gifts , exclusive discounts codes and more.

 

2. What payment methods do you accept?

We accept Visa & PayPal payments.

 

3. How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

 

4. Are there any exchange rates?

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance to your country currency rate 

 

5. Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. 

 

6.How long does shipping take & how can I track my package?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will send you an email with your tracking number and tracking website.  

 

7. What Do I Do If Something is Missing In My Order?

If something is still missing, please contact us immediately at mondialriders@gmail.com.

 

If you still have any question, please contact us at mondialriders@gmail.com.